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When & Where
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Ticketing & Registration
- Which track is right for me?
- How long are tickets available?
- How do I cancel my ticket(s)?
- How do I modify the name on my ticket(s)?
- Help, I can’t find my confirmation email/tickets!
- Can I upgrade to a different ticket type?
- When/where/how do I pick up my credentials when I arrive?
- What does my ticket give me access to?
- What if I lose my badge/NFC wristband?
- How can I purchase the Intro to Creator Track add-on?
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Meet & Greets
- ¿Puedo entrar con mis amigos en la sala Meet & Greet? (Sistema de Amigos)
- I am a parent/chaperone. Can I enter the Meet & Greet Hall with the kid I am supervising?
- Meet & Greet Photos
- I’m a parent/chaperone. Can I give my meet & greets to the kid I’m supervising?
- How can I meet my favorite creators?
- How will I find out which meet & greets I received?
- What do I do when I arrive at VidCon?
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Get Involved at VidCon Mexico
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More Info
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Rules & Policies
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Networking
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The person who orders the tickets receives an order confirmation email that contains the QR Codes and ticket PDFs for each attendee on the order. If someone else ordered your ticket, please be sure to have them either forward the order confirmation to you or download and send you your ticket.